Returns & Exchanges

At UNDRESS CODE, we want you to be completely satisfied with your purchase. If your new pieces aren't the perfect fit, you can return any unworn items with original tags attached within 14 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to our online returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all labels and hygiene seals remain intact and undamaged.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.